Terms and Conditions
Effective Date: 30/01/2025
Welcome to ClickStreamed (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website [clickstreamed.com] and our services. By accessing or using our website or services, you agree to comply with these terms. If you do not agree, please do not use our services.
1. Services Provided
ClickStreamed provides email marketing services, including but not limited to:
- Email campaign strategy, setup, and management
- Copywriting and design for email campaigns
- Automated email sequences and flows
- Analytics and reporting
We reserve the right to modify, discontinue, or refuse any service at our discretion.
2. Eligibility
By using our services, you confirm that you:
- Are at least 18 years old or have legal parental/guardian consent.
- Have the authority to enter into this agreement.
- Will comply with all applicable laws and regulations.
3. Account & Payment Terms
A. Account Registration
- You may be required to provide accurate information when signing up for our services.
- You are responsible for maintaining the security of your account credentials.
B. Payment Terms
- Payment for services is required before work begins, unless otherwise agreed.
- We accept payments via: PayPal, Stripe, Direct Bank Transfer, etc.
- Any overdue payments may result in service suspension or termination.
C. Refunds
- Due to the nature of digital marketing services, all payments are final unless otherwise stated in a specific service agreement.
- Refunds may be considered on a case-by-case basis if the service has not been fulfilled.
4. Client Responsibilities
As a client, you agree to:
- Provide accurate and timely information required for your project.
- Approve or request revisions within the agreed timeframe.
- Not use our services for illegal, unethical, or spam-related activities.
Failure to comply may result in termination of services without a refund.
5. Intellectual Property Rights
- We retain ownership of any email templates, designs, or content created until full payment is received.
- You may not reproduce, resell, or distribute our work without prior written consent.
- Any content you provide to us (logos, branding materials, customer lists) must not infringe on third-party rights.
6. Service Availability & Modifications
We strive to provide uninterrupted service but do not guarantee 100% uptime or error-free performance. We may modify, suspend, or discontinue services at any time without prior notice.
7. Limitation of Liability
To the fullest extent permitted by law, ClickStreamed is not liable for:
- Indirect, incidental, or consequential damages arising from the use of our services.
- Loss of revenue, data, or business opportunities due to email marketing performance.
- Errors or technical issues beyond our control, including third-party platform failures.
8. Third-Party Tools & Integrations
- We may use third-party platforms (e.g., Klaviyo, Mailchimp, ActiveCampaign) to execute email marketing services.
- We are not responsible for downtime, security breaches, or data loss caused by third-party providers.
9. Confidentiality & Data Protection
- We respect your privacy and handle data in accordance with our [Privacy Policy].
- We will not share your information with third parties unless required by law.
10. Termination of Services
- Either party may terminate services with written notice if terms are violated.
- Upon termination, any outstanding payments must be settled.
- We reserve the right to refuse service to anyone for any reason.
11. Governing Law & Dispute Resolution
- These Terms and Conditions are governed by the laws of United Kingdom.
- Any disputes will be resolved through arbitration or a court of law in England and Wales.
12. Updates to These Terms
We may update these Terms and Conditions from time to time. Changes will be effective immediately upon posting on our website.
13. Contact Information
If you have any questions about these Terms, you can contact us at:
Email: [Insert Contact Email]
Website: clickstreamed.com